Shipping Policies


  
Thank you for taking the time to browse through the Green Girl shop!

For customer service inquiries, please email us at orders@greengirlsoap.com, or call 408-398-5559 Monday-Friday, 9:30 AM-4:30PM Pacific Time.


SHIPPING
All orders are shipped US Postal Service with Delivery Confirmation. We do not ship to PO, or APO Boxes. Also we only ship to US addresses at this time.

Orders will be processed within ten days. If there is a delay in shipping or a product is back ordered we will contact you. Any orders placed on weekends will be processed the following Monday.

CREDIT CARDS
We accept MasterCard and Visa. For your security, your billing name and address must match the credit card used for payment.

TAX
Applicable sales tax will be added for shipments to California residents.

RETURN POLICY
Please call Customer service immediately if your order arrives damaged. Returns are accepted within 7 days of purchase.

We do not accept returns on items that have been used or opened.
Shipping fees are non refundable.


SOAP
Due to the organic nature of the materials used in handmade soap, each soap may differ in texture and appearance. But we think thatís what makes each one unique and special!


PRIVACY
Your privacy is important to us, Green Girl will never sell, loan, rent, trade or give away your name, email, address or any other personal information to any third party without your permission. If you have any questions concerning our policies please call or email us.